Introduction

Lost Pine has a strong commitment to providing excellent service to all of its customers, including respecting their concerns about privacy. We understand that visitors to our website may have questions about whether and how this website collects and uses information. Accordingly, we have prepared this statement to inform you of the privacy principles that govern LOSTPINE.COM.

Browsing

We do not have an "opt-in" or "opt-out" page because we have no control over the collection of access log data.  Visitors who browse this website do so on an anonymous basis. We have not configured this website to collect any personal information from your computer without your input. This means that, unless you voluntarily and knowingly provide us with information, we will not know your identity, your e-mail address, or any other information identifiable to you.  Thus, there is nothing to opt-in or opt-out of within this web site.

Data Collection 

This site adheres to P3P policies that define data into groups.  This policy contains two groups:

Basic Information: "Access Logs" maintained by Lost Pine's Internet Service Provider

• Click-stream data
• HTTP protocol elements

The following explanation is provided for why these data elements are collected:

• Our web server collects access logs containing this information from all web users

These data elements are used by Lost Pine for the following purposes:

• Completion and support of the current activity

• Web site and system administration

• Research and development

• Anonymous user analysis

• Anonymous user profiling and decision-making

This data will be used by ourselves and our agents.  Data may be retained indefinitely.

Contact Information: "User Identifiable Information" collected on Lost Pine's Feedback Form

• User's Name
• User's Home Contact Information

The following explanation is provided for why these data elements are collected:

• Information collected is done through the use of Lost Pine's Feedback Form.  The information is used to contact you in order to respond to your request.

These data elements are used by Lost Pine for the following purposes:

• Completion and support of current activity.

Data is retained until the communication is complete or your problem is resolved.

Cookies

"Cookies" are strings of text that a website transmits to a user's computer.   Our website does not use "cookie" technology.

We treat the information you provide to us as confidential information; it is, accordingly, subject to our security procedures and strict policies regarding protection and use of confidential information.

Lost Pine does not have privacy seals or other assurance mechanisms.  Please trust that Lost Pine has made an accurate disclosure of our policies to you and that we will do our best to resolve any dispute over this policy that you may have through email at Email@LostPine.com.

If you choose to leave this Lost Pine site via links to other non-Lost Pine sites, including those of business partners or customer references, Lost Pine is not responsible for the privacy policies or content of those sites, nor is Lost Pine responsible for the cookies those sites might deposit on your hard drive.

Lost Pine will disclose personal information when required by law or in good faith belief if such action is necessary or desirable to comply with the law, protect or defend the rights or property of Lost Pine, the site or its users.

In the future, we may need to change the privacy notice for LOSTPINE.COM. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone.

Your privacy concerns are important to us. We hope this privacy notice has been helpful to you.  The date of this policy's last revision was May 2, 2002.